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Dallas Texas Server Relocation (Resolved)
  • Priority - Critical
  • Affecting Other - Dallas, Texas Node

  • Service Impacting Migration

    Date: March 3, 2023

    Location: DALLAS, TEXAS

    Task: Server Move

    The server is in transit to North Carolina at this time. It will be plugged in and active sometime in the afternoon Thursday, March 9. This is an emergency relocation. We apologize for the very short notice. 

  • Date - 03/03/2023 13:00 - 03/30/2023 15:54
  • Last Updated - 03/08/2023 00:45
NC Server Migration (Resolved)
  • Priority - Critical
  • Affecting Other - CHARLOTTE, NC NODES

  • Service Impacting Migration

     

    Date: March 6, 2023 
    Location: CHARLOTTE, NC
    Task: Server Move

    This is a notification that Bright Star Hosting will be having a service impacting network maintenance on the above date. The goal of this maintenance move equipment to our new rack in the data center. This is planned to start around 3 PM EST. Please be aware that your services may go down for a brief period of time. This is normal and should be no cause for concern. If you have any questions regarding this maintenance, please do not hesitate to reach out to Support or pop into our discord for updates.

     

     

  • Date - 03/06/2023 15:00 - 03/08/2023 00:42
  • Last Updated - 02/21/2023 18:17
Datacenter Move (Resolved)
  • Priority - Critical
  • Affecting Other - CHARLOTTE, NC NODE

  • Service Impacting Network Maintenance

     

    Date: January 9th-11th, 2023 
    Location: CHARLOTTE, NC
    Task: Datacenter Move

    This is a notification that Bright Star Hosting will be having a service impacting network maintenance on the above dates. The goal of this maintenance move equipment to our new data center location, much like we did last month in Dallas. The physical equipment move is planned for the morning of January 10th, 2023. Please be aware that your services may go down for a brief period of time. This is normal and should be no cause for concern. If you have any questions regarding this maintenance, please do not hesitate to reach out to Support or pop into our discord for updates.

     

     

  • Date - 01/10/2023 09:00 - 01/11/2023 23:59
  • Last Updated - 01/16/2023 14:53
Dallas Texas Node Transfer (Resolved)
  • Priority - Critical
  • Affecting Other - Dallas Texas Node

  • Texas is now back up. The node may be going up and down until everything is neatly organized and ready to go once everything is completely up.

  • Date - 12/02/2022 10:00 - 12/04/2022 01:32
  • Last Updated - 12/03/2022 12:48
VPS Panel (Resolved)
  • Priority - Critical
  • Affecting Server - Control Server

  • The VPS panel is down due to the Texas node. We are currently working on bringing it back up.

  • Date - 12/03/2022 12:44 - 12/04/2022 01:32
  • Last Updated - 12/03/2022 12:46
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